No matter what email marketing and product/service delivery system you're using, you should be doing periodic backups of your contacts.
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This is in case of the rare instance that something goes wrong with the platform or hosting you use or, gosh forbid, YOU accidentally delete something you didn't mean to. Hey, it happens 🤷🏼♀️.
Well, if it ever happens to you, my friend, you're not going to panic because YOU KEPT BACKUPS. And you have no excuse not to because Kajabi makes this dead easy. It literally takes 10 seconds.
Instructions: How to export a list of all the contacts on your site
2 extra cool things about Kajabi's version of exporting contacts:
In all likelihood, Kajabi won't go down. The have a proven track record of reliability. But it never hurts to back things up just in case and that couldn't be easier with Kajabi.